Ecommerce Virtual Assistants For Online Store Owners
Don’t get bogged down by daily tasks. Let our Ecommerce virtual assistants manage your store while you grow your brand
Trusted by Thousands of Companies Around the World
How Top Ecommerce Virtual Assistants Help Their Clients
Manage Customer's Inventory
Ecommerce virtual assistants can create reports, schedule reorders, and manage warehouse inventory.
Fullfil New Order Requests
Your virtual assistant ensures that customers receive products they ordered or processes returns.
Process Returns & Refunds
Your assistant can manage returns, process labels, apply credits/refunds, arrange for exchanges.
Maintain Store CRM
Whether you use Shopify or Magento, your Top Virtual Assistant is trained to manage your online store’s CRM.
List Products on Marketplaces
Do you use marketplaces like Amazon and Etsy? Your Ecommerce VA can help manage listings and more.
Provide Customer Support
Top Virtual Assistant can help customers with support tickets, make shopping suggestions, join live conversations.
Top Virtual Assistant is a Fully Managed
Remote Talent Experience
Compared to traditional hiring solutions. Scale up or down as necessary.
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time Top Virtual Assistant assistants only work with one client, ensuring your work is prioritized.
CSMs are your Top Virtual Assistant consultants. They are responsible for ensuring your success with our software & service.
Your assistant is backed by our trainers, supervisors, customer success manager, and proprietary quality-management system
Don't Just Take Our Word For It
Top Virtual Assistant is consistently ranked as one of the best talent-as-a-service providers on all leading B2B review sites.
Google123 Reviews
★★★★☆
Capterra51 Reviews
★★★★☆
Goodfirms47 Reviews
★★★★★
Clutch21 Reviews
★★★★★
Top Virtual Airbnb Assistant Pricing
Need Help?
Dedicated Receptionist 8H
- 160 Hours per month
- Dedicated Assistant
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Any hours you want
- Share with colleagues
- Unlimited file sharing/storage
Dedicated Receptionist 16H
- 80 Hours per month
- Dedicated Assistants
- Free replacement
- Customer Success Manager
- Rigorous quality control and supervision
- Your timezone - Choose from designated slots
- Sharing is limited
- 10 GB file sharing/storage limit
Do you need specialization, end-to-end teams, bilingual options?
Top Virtual Assistant Workspace to Help You
Manage Your Work and Team
All clients receive access to the Top Virtual Assistant app – a specialized app, perfected using our years of experience managing remote teams.
1
Assign Tasks and Track Progress
Manage tasks and track progress through our built-in ‘Tasks’ tool.
Communicate with Top Virtual Assistant
2
Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.
Create Training and Process Videos with Wink Screen Recorder
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Wink is Top Virtual Assistant free screen recording app to help you record processes and training materials for your assistant for anyone else!). It’s similar to Loom, but without any limits.
No installation required, just click “Start Recording”, and that’s it!
Delegate Process and Recurring Tasks with Workflows
4
Use ‘Workflows’ to define complex, repetitive processes.
Use ‘Routine’ to delegate recurring, regular tasks.
Upskill Your Assistant with Managed Training
5
Use our in-app training module to enroll your assistant in training courses managed by Top Virtual Assistant in-house Training & Development team.
Unlimited Cloud Storage for Your Content
6
Top Virtual Assistant Workspace app includes unlimited cloud storage, Wink videos, and training materials. For clients on full-time plans. 10 GB storage for clients on part-time plans.
Getting Started is Easy
Sign up today. Start working with your assistant in less than a week.
Add requirements
& sign up today
Submit some basic details about your ideal assistant, and sign up today by paying a small deposit ($200).
Connect with your CSM & onboarding team
Your CSM and Top Virtual Assistant onboarding team connects with you to confirm the start date and/or clarify details.
Meet your Top Virtual Assistant Assistant next week
We match you with the perfect Top Virtual Assistant – ready to learn and accomplish from Day 1.
FREQUENTLY ASKED QUESTIONS (FAQs)
Yes.Top Virtual Assistant can sign a non-disclosure agreement that covers both your relationship with Top Virtual Assistant and Top Virtual Assistant/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the Virtual Assistant only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Your Top Virtual Assistant will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!
You can access Top Virtual Assistant anywhere in the world! Please note that Top Virtual Assistant can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Your Ecommerce Assistant can specialise in any platform of your choosing. This includes popular solutions like shopify, magento, woocommerce and even your custom website.
Wing guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Wing Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Your Ecommerce Virtual Assistant can keep office hours alongside yours, or you can ask them to cover hours you won’t be at work–it’s up to you! All you have to do is let your Client Success Manager know your preferences during your planning call, and they will note that when searching for your Assistant.
Wing Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
About Us
The top 0.5% of global virtual assistants are meticulously vetted, intensively trained, and fully managed to elevate your operations beyond industry standards.
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