Ecommerce Virtual Assistants For Online Store Owners
Don’t get bogged down by daily tasks. Let our Ecommerce virtual assistants manage your store while you grow your brand.
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Trusted by Thousands of Companies Around the World
How Top Ecommerce Virtual Assistants
Help Their Clients
Manage Customer's Inventory
Ecommerce virtual assistants can create reports, schedule reorders, and manage warehouse inventory.
Fullfil New Order Requests
Your virtual assistant ensures that customers receive products they ordered or processes returns.
Process Returns & Refunds
Your assistant can manage returns, process labels, apply credits/refunds, arrange for exchanges.
Email Maintain Store CRM
Whether you use Shopify or Magento, your Top virtual assistant is trained to manage your online store’s CRM.
List Products on Marketplaces
Do you use marketplaces like Amazon and Etsy? Your Ecommerce Top virtual assistant can help manage listings and more.
Provide Customer Support
Top virtual assistantcan help customers with support tickets, make shopping suggestions, join live conversations.
Top virtual assistant is a Fully Manage
Remote Talent Experience
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time. Top virtual assistant Assistants only work with one client, ensuring your work is prioritized.
Compared to traditional hiring solutions. Scale up or down as necessary.
All Top virtual assistant clients receive complimentary access to the Top virtual assistant Task Workspace tool for communicating with your assistant, managing tasks/projects, sharing files, and recording screen-sharing videos. Additionally, clients can access Pie, our social media scheduling tool for planning content, creating content calendars, and scheduling posts across multiple platforms.
CSMs are your Top Virtual consultants. They are responsible for ensuring your success with our software & service.
Your assistant is backed by our trainers, supervisors, customer success manager, and proprietary quality-management system.
Don't Just Take Our Word For It
Top Virtual Assistant is consistently ranked as one of the best talent-as-a-service providers on all leading B2B review sites.
Google123 Reviews
★★★★☆
Capterra51 Reviews
★★★★☆
Goodfirms47 Reviews
★★★★★
Clutch21 Reviews
★★★★★
Top Ecommerce Virtual Assistant Pricing
Dedicated Receptionist 8H
- 4 Hours/Day, Mon-Fri
- Dedicated Assistant
- Unlimited Work
- Entirely Managed
- Customer Success Manager
- Works Anywhere
- Workflows
Dedicated Receptionist 16H
- 8 Hours/Day, Mon-Fri
- Dedicated Assistants
- Unlimited Work
- Entirely Managed
- Customer Success Manager
- Works Anywhere
- Workflows
Dedicated Receptionist 24H
- 8 Hours/Day, Mon-Fri
- 2 Dedicated Assistant
- Unlimited Work
- Entirely Managed
- Customer Success Manager
- Works Anywhere
- Workflows
Do you need specialization, end-to-end teams, bilingual options?
Top Virtual Assistant Workspace to Help You
Manage Your Work and Team
All clients receive access to the Top Virtual Assistant app – a specialized app, perfected using our years of experience managing remote teams.
1
Assign Tasks and Track Progress
Manage tasks and track progress through our built-in ‘Tasks’ tool.
Communicate with Top Virtual Assistant
2
Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.
Create Training and Process Videos with Wink Screen Recorder
3
Wink is Top virtual assistant free screen recording app to help you record processes and training materials for your assistant for anyone else!). It’s similar to Loom, but without any limits.
No installation required, just click “Start Recording”, and that’s it!
Delegate Process and Recurring Tasks with Workflows
4
Use ‘Workflows’ to define complex, repetitive processes.
Use ‘Routine’ to delegate recurring, regular tasks.
Upskill Your Assistant with Managed Training
5
Use our in-app training module to enroll your assistant in training courses managed by Top virtual assistant in-house Training & Development team.
Unlimited Cloud Storage for Your Content
6
Top virtual assistant Workspace app includes unlimited cloud storage, Wink videos, and training materials. For clients on full-time plans. 10 GB storage for clients on part-time plans.
Getting Started is Easy
Sign up today. Start working with your assistant in less than a week.
Add requirements
& sign up today
Submit some basic details about your ideal assistant, and sign up today by paying a small deposit ($200).
Connect with your CSM & onboarding team
Your CSM and Top Virtual Assistant onboarding team connects with you to confirm the start date and/or clarify details.
Meet your Top Virtual Assistant Assistant next week
We match you with the perfect Top Virtual Assistant – ready to learn and accomplish from Day 1.
FREQUENTLY ASKED QUESTIONS (FAQs)
Top Virtual Assistant completes every piece of work for its clients through trained human Assistants. However, Top Virtual Assistant leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Yes. Top Virtual Assistant can sign a non-disclosure agreement that covers both your relationship with Top Virtual Assistant and Top Virtual Assistant/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the Virtual Assistant only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Your Top Virtual Assistant will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!
You can access Top Virtual Assistant anywhere in the world! Please note that Top Virtual Assistant can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Top Virtual Assistant has the following methods available:
- Web app
- Slack integration
- Mobile app for iOS & Android
- Dedicated phone number (call & texts)
- Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Top Virtual Assistant are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Top Virtual Assistant guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Top Virtual Assistant undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Yes. Top Virtual Assistant can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.
Top Virtual Assistant has excellent Customer Support, available round the clock on all plans. Top Virtual Assistant guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Top Virtual Assistant Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Top Virtual Assistant Support.
You also get a dedicated Client Success Manager who can help you with any aspect of the Top Virtual Assistant experience.
Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.
About Us
The top 0.5% of global virtual assistants are meticulously vetted, intensively trained, and fully managed to elevate your operations beyond industry standards.