Dedicated Healthcare Receptionists for Your Practice
Your frontline for seamless patient care. Optimize your practice by delegating scheduling, call management, and administrative tasks to our expert healthcare receptionists.
Trusted by Thousands of Companies Around the World
Expert Medical Reception Services for Your Practice
Manage Patient Scheduling
Book, reschedule, or confirm patient appointments, manage waitlists, and handle cancellations.
Lab & Test Results Coordination
Your healthcare receptionist will track incoming reports and notify medical staff when results arrive.
Front Desk Support
Answer incoming calls, prioritize urgent inquiries, and provide friendly, professional assistance to patients.
Monitor Feedback and Reviews
Request patient feedback, helping maintain positive reviews and addressing any concerns.
Monitor Online Portals
Respond to messages, update information, and send reminders on online patient portals.
Set Up Remote Consultations
Coordinate telehealth sessions through a video conferencing or telemedicine platform.
Office Communication
Manage referrals, send emails, and ensure timely follow-ups with other doctors or healthcare professionals.
Telehealth Troubleshooting
Healthcare receptionists help doctors and patients resolve basic tech issues before their remote appointments.
Top Virtual Assistant is a managed remote talent experience
Compared to traditional hiring solutions. Scale up or down as necessary.
Top Virtual Assistant only work with one client, ensuring your work is prioritized.
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time. Top Virtual Assistants only work with one client, ensuring your work is prioritized.
CSMs are your TVA consultants. They are responsible for ensuring your success with our software & service.
All Top Virtual Assistant clients receive complimentary access to the Top Virtual Assistant Task Workspace App – a specialized app built to help you communicate with your assistant, manage tasks/projects, share files, record screen-sharing videos, and lot more.
Your assistant is backed by our trainers, supervisors, customer success manager, and proprietary quality-management system.
Don't Just Take Our Word For It
Top Virtual Assistant is consistently ranked as one of the best talent-as-a-service provider on all leading B2B review sites.
Google123 Reviews
★★★★☆
Capterra51 Reviews
★★★★☆
Goodfirms47 Reviews
★★★★★
Clutch21 Reviews
★★★★★
Top Virtual Assistant Workspace App to Help You Manage Your Work and Team
All clients receive access to the Top Virtual Assistant app – a specialized app, perfected using our years of experience managing remote teams.
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Assign Tasks and Track Progress
Manage tasks and track progress through our built-in ‘Tasks’ tool.
Communicate with Top Virtual Assistant
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Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.
Create Training and Process Videos with Wink Screen Recorder
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Wink is Top Virtual Assistant’s free screen recording app to help you record processes and training materials for your assistant for anyone else!). It’s similar to Loom, but without any limits.
No installation required, just click “Start Recording”, and that’s it!
Delegate Process and Recurring Tasks with Workflows
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Use ‘Workflows’ to define complex, repetitive processes.
Use ‘Routine’ to delegate recurring, regular tasks.
Upskill Your Assistant with Managed Training
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Use our in-app training module to enroll your assistant in training courses managed by Top Virtual Assistant’s in-house Training & Development team.
Unlimited Cloud Storage for Your Content
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Top Virtual Assistant‘s Workspace app includes unlimited cloud storage, Wink videos, and training materials. For clients on full-time plans. 10 GB storage for clients on part-time plans.
Getting Started is Easy
Sign up today. Start working with your assistant in less than a week.
Add requirements
& sign up today
Submit some basic details about your ideal assistant, and sign up today by paying a small deposit ($200).
Connect with your CSM & onboarding team
Your CSM and Top Virtual Assistant onboarding team connects with you to confirm the start date and/or clarify details.
Meet your Top Virtual Assistant Assistant next week
We match you with the perfect Top Virtual Assistant – ready to learn and accomplish from Day 1.
Healthcare Receptionist Pricing
Need Help?
Dedicated Receptionist 1x
- 160 Hours per month
- 1 dedicated healthcare receptionist
- HIPAA-compliant solutions
- Customer Success Manager
- Free training and onboarding
- Rigorous quality control and supervision
- Top Virtual Assistant Task Management App
Dedicated Receptionist 2x
- 320 Hours per month
- 2 dedicated healthcare receptionists
- HIPAA-compliant solutions
- Customer Success Manager
- Free training and onboarding
- Rigorous quality control and supervision
- Top Virtual Assistant Task Management App
Do you need specialization, end-to-end teams, bilingual options?
FREQUENTLY ASKED QUESTIONS (FAQs)
Top Virtual Assistant completes every piece of work for its clients through trained human Assistants. However, Top Virtual Assistant leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Yes. Top Virtual Assistant can sign a non-disclosure agreement that covers both your relationship with Top Virtual Assistant and Top Virtual Assistant/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Your Top Virtual Assistant will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!
You can access Top Virtual Assistant anywhere in the world! Please note that Top Virtual Assistant can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Yes, Top Virtual Assistant is fully HIPAA compliant. We prioritize the security and privacy of our users' data, ensuring that all interactions and information exchanged within the platform adhere to HIPAA regulations. You can trust Top Virtual Assistant to handle sensitive medical information securely and responsibly.
Top Virtual Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Top Virtual Assistant SDRs can call prospects, cold leads, vendors, contractors, and the like. You get access to talent trained in speaking to customers, plus oversight for call quality.
Your Top Virtual Assistant can make or receive as many calls as possible within the agreed-upon hours. If you anticipate that you’ll need to make many calls, upgrading to several Assistants might be worth considering.
Of course, you can hop on a call and speak directly with your Top Virtual Assistant. In addition, Top Virtual Assistant allows you to call a dedicated phone number, voice your request, and hang up. Then, the audio of your call gets transcribed by our artificial intelligence technology and sent to your Assistant via the Wing app.
About Us
The top 0.5% of global virtual assistants are meticulously vetted, intensively trained, and fully managed to elevate your operations beyond industry standards.
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